Shipping Policy
and reception
Shipping Policy
Shipping costs
Delivery costs are the sole responsibility of the buyer,
except in the case of personal delivery,
which is free and does not include delivery charges.
Payment Terms
Hand delivery or shipping is carried out
only after full payment of the product price.
Estimate
Delivery costs, expressed in euros and including all taxes (TTC),
vary depending on destination and product characteristics.
The buyer must expressly accept the delivery costs after
receipt of a quote by the ROTOMAGUS Gallery.
Concerning objects with a value greater than 1000 euros
or requesting a specific delivery a personalized quote will be necessary.
ROTOMAGUS Gallery guarantees delivery against signature
to ensure the traceability and security of shipments.
Delivery address
The order will be delivered to the address indicated by the buyer when ordering.
Delivery times
The deadlines are given as an indication and are generally 3 working days, except in exceptional circumstances.
Products are carefully packaged before shipping to ensure their safety during transport.
Reception policy
Import
All costs associated with importing a product (customs duties, VAT, etc.)
is the exclusive responsibility of the buyer.
Product review upon receipt
Upon receipt of the order, the buyer is required:
To verify that the product corresponds to that indicated on the invoice.
To ensure that no transport damage has been caused to the product.
Non-conformity or damage
If the product is non-compliant or damaged, the buyer must refuse
the package, indicating the exact reason for its refusal on the delivery slip.
After receipt of the product, no complaints regarding non-conformity
or damage caused during transport will not be accepted.
Limitation of Liability
ROTOMAGUS Gallery declines all responsibility in the event of loss,
theft or damage caused during transport or delivery.
For any questions or requests, we remain at your disposal at 0608711079.