Question 1

What is a FAQ?

Accepted Answer

A FAQ section can be used to quickly answer common questions about our business, such as "Where do you ship?", "What are your terms of sale?" or "How can I get a work shipped anywhere in the world?".

Question 2

Is the work authentic?

Accepted Answer

Yes, all the works offered in our gallery are carefully selected for their authenticity. The paintings can be accompanied by a certificate of authenticity. We do a thorough job to preserve the trust of our customers.

Question 3

Are artworks a good investment?

Accepted Answer

Acquiring a work of art not only offers immediate aesthetic pleasure, but also tangible benefits in terms of heritage transfer. Works of art are not only appreciated for their beauty, they also constitute a sustainable asset that can be passed on to future generations with particularly advantageous tax treatment.In the event of transmission (inheritance or donation), works of art generally benefit from a flat-rate assessment of their value. This can reduce the taxable base during the inheritance, unlike other assets such as real estate. It is a real lever for perpetuating a legacy while preserving its cultural and material value.Advantages in the event of resale and how the capital gain worksIn the event of resale of a work, the tax regime regarding capital gains is also attractive.Concretely:If the work has been held for more than 2 years, you can choose between two tax regimes:A flat tax of 6.5%, based on the sale price.Or the classic regime of capital gains on movable property, with a reduction of 5% per year from the third year of ownership. Thus, after 22 years, the work of art is totally exempt from capital gains tax.This advantageous tax system makes the purchase of works of art a long-term strategic investment, in addition to their decorative and emotional power.An aesthetic and sustainable investmentInvesting in art is above all an emotional process: choose a work that inspires you, but it is also an informed heritage and financial choice.

Question 4

Is it possible to see a painting before buying it?

Accepted Answer

Yes, we offer digital exchange viewings through high-resolution photos, videos or video. We can also arrange a handover after finalizing an appointment.

Question 5

Do the prices of the paintings include delivery costs?

Accepted Answer

No, the prices displayed on our site or communicated exclude delivery costs. These vary depending on the destination, weight and size of the work. We provide you with an accurate quote for the costs related to shipping, including insurance.

Question 6

What payment methods are available?

Accepted Answer

We accept payment in Euros exclusively. The payment methods offered include:- Bank card (secure online payment).- If you have any special request regarding payment, please contact us.

Question 7

Do you ship internationally?

Accepted Answer

Yes, we ship internationally. However, import fees (taxes, customs duties, etc.) remain the sole responsibility of the buyer. All shipments are carefully packaged and insured to protect the artwork during transport.

Question 8

How long do I have to wait to receive my painting?

Accepted Answer

Shipments are generally made within 1 to 3 business days after full payment of your order has been received. Delivery times vary depending on the destination address and the carrier chosen (generally within 3 to 5 days for mainland France and within 5 to 10 days for international).

Question 9

How do you ensure that the artwork will arrive in perfect condition?

Accepted Answer

All our shipments include:- Secure and professional packaging to protect the work (film, cardboard or reinforced box).- Insurance covering transport risks (loss, theft or damage).- Delivery against signature to guarantee traceability of delivery.

Question 10

What to do if the work arrives damaged?

Accepted Answer

If the work arrives damaged:1. Refuse the package, specifying the exact reason for your refusal on the delivery slip.2. Contact Galerie Rotomagus immediately to inform us of the situation.We will take care of the necessary steps with the carrier. Please note: after acceptance of the package without reservation, no complaints will be accepted.

Question 11

Can I return a work if it doesn't suit me?

Accepted Answer

In accordance with the law, for any distance purchase, you have a right of withdrawal of 14 days after receipt of the work. To be eligible in this context, the product must be returned to us in its original condition and well protected.Return shipping costs are your responsibility. If you are unsure, please contact us to discuss your options before purchasing.

Question 12

Do you help beginners buy a work of art?

Accepted Answer

Absolutely! We are here to guide you, whether you are an experienced collector or making your first purchase. We advise you on:- Artistic styles and trends adapted to your tastes.- Possible harmonies with your interior space.- The investment potential of a work.Do not hesitate to contact us, we will be happy to assist you!

Question 13

Do the photos on the site accurately represent the paintings?

Accepted Answer

We do our best to ensure that the photos accurately reflect the colors, dimensions and details of the works. However, the nuances may vary slightly depending on the display settings (your phone screen or computer). If you would like more photos or a video to clarify a detail, we are at your disposal to provide them to you.

Question 14

Why buy from Galerie Rotomagus?

Accepted Answer

Here's what makes our gallery unique:- We carefully select each work for its quality, authenticity and history.- Our team is passionate about 19th and 20th century art and deeply attached to the Rouen region and its artistic heritage.- We offer personalized service and complete assistance, before, during and after the purchase.- Our prices are fair and respectful of collectors and art lovers.

Question 15

How should I protect the artwork after purchase?

Accepted Answer

We advise you:- Frame your painting if it is not already done, and use anti-UV glass to protect it from light.- Avoid exposing it to extreme variations in humidity or temperature.- Install it in a room away from direct sunlight to preserve its colors.We can also recommend specialists to frame or restore a work, if necessary.

Question 16

How can I contact you?

Accepted Answer

If you have any further questions or specific needs:Email: galleryrotomagus@gmail.comPhone: 06 08 71 10 79We will be happy to answer all your requests!

Frequently asked questions